Dear ##FirstName##,
The odds are you are in some way involved in a service industry. Those of us who are don't necessarily make or sell goods but rather we provide a service experience. Have you ever stopped to think about what exactly goes into a great service experience? Billions of transactions happen everyday in the "service sector" but I wonder how many of them leave customers feeling truly impressed.
The Lost Art of Great Service
Certainly every one of us can recall an experience with bad service. Recently, I needed a replacement part for my faucet and I had to take a trip to the hardware store. I walked in early one Saturday morning, saw the usual disgruntled people on the returns line, the disinterested security guy punching holes in receipts with a ball point pen and some annoyed contractors on cell phones...
Specialists Make A World Of Difference
Why do I need a restoration company for my water damage instead of a regular cleaning company or maintenance company?
Haiti Fundraiser Success
Kudos to all our clients! MAXONS' staff gathered 15 boxes and 25 bags of clothing, household goods, personal care, and food products to send over with an employees' church that was making a trip to Haiti to help with relief efforts last quarter. We want to thank our employees, their friends and families, and most of all, our clients for their donations.
Kudos to all our clients! MAXONS' staff gathered 15 boxes and 25 bags of clothing, household goods, personal care, and food products to send over with an employees' church that was making a trip to Haiti to help with relief efforts last quarter. We want to thank our employees, their friends and families, and most of all, our clients for their donations.
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