Our COVID-19 Response and Capabilities. learn more

Coronavirus (COVID-19) Standard Operating Procedure

Due to the current COVID-19 outbreak, we want to explain what Maxons can provide for property owners.

General Cleaning May Reduce Spread of Pathogens:

There is no way to fully prevent viral infection spread. Although spaces may be cleaned, there are no guarantees on total disinfection. “Preventative” cleaning is not a valid concept but vigilant wash down of touch-prone surfaces is recommended by the CDC and other health authorities. Wetting surfaces with a hospital grade, EPA-certified disinfectant is part of the process. Commonly touched areas are targeted for this cleaning process. If your property does not have confirmed coronavirus exposure, we may be able to offer these “wet-down/wipedown” procedures. Realize this work can be done by your own staff or regular maintenance staff, however if you do not have enough resources we can help you.

Confirmed or Suspected Infection Case Requires Trauma/Biohazard Team:

If a confirmed case exists in a building then we can provide a highly trained, specialized team that can perform disinfection services. These teams have extensive experience working in contaminated environments and are fit-tested and certified to wear the proper protective equipment.

The standard operating procedure in a confirmed/suspected infection scenario is similar to general cleaning but is more extensive. The first step is a disinfecting wet down of all touch-prone surfaces. Once complete, a process called SteraMist is applied. This is a hydrogen peroxide based solution known to kill viruses applied with an electrostatic sprayer.

Most commonly treated areas are:

  • Entrances and lobbies
  • Elevator cabs
  • Doors, frames and handles
  • Light switches
  • Public interior space
  • Hallways/Stairways

While availability of crews and resources is constantly changing day by day, please reach out to us if the need arises and we can help you and prioritize needs for the affected property. No restoration company can guarantee 100% eradication of the virus or prevent re-infection of a property. We are following best practices and process as recommended by local and federal health authorities.

External Resources

New York State Department of Health’s COVID-19 Webpage:

Centers for Disease Control and Prevention Webpage:

New York State Green Cleaning Program:

“It’s always great meeting someone with the experience, passion, and wisdom that we strive for. Excited to have Maxons as a resource to our clients.” —Co-Founder & Managing Partner, WizdomOne Group, Inc.
“I always admire your work ethic and follow up. I know I’m not your only customer, but you’ve done a great job making me feel like I am.” —NE Regional Director, Newmark Group
“Extremely pleased with the professionalism of Maxons.” —Claims Representative, J.W. Hirschfeld Agency
“Thank you for the professional efficiency of your organization in regard to the emergency clean up necessary following the fire on the 51st floor. Once again, you have not let us down.” —VP/Director of Operations Empire State Building
“Your men were great! They were here right after the fire setting up to clean our whole building. Very professional and through. I would recommend your service without hesitation.” —Building Manager, 19 East 72nd Street
“Maxons is a phenomenal company! Whether it’s a small leak or major fire they always respond immediately to get us back in business.” —Operations Director, Macy's
“Thank you for the fast and efficient response to our sewer back-up problem. Your crew worked diligently to make sure we had almost no disruption of service. Our patients thank you too!” —Operations Director, St. Vincent’s
“The emergency property damage restorers to the rich and famous.” —Claims Magazine
“It's always a pleasure working with you and Maxons Restoration. Truly a professional company with professional staff. I know I can depend on you and your team. ” —Sr. Building Manager, Marcus Partners CT Management, LLC
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